Privacy policy
Privacy Policy
Bath & Body Works uses customer information to process orders, provide checkout, deliver products, prevent fraud, respond to customer service requests, and improve the shopping experience for customers in Canada.
Information we process may include name, email address, phone number, billing and shipping address, order details, payment status, device information, and website interactions. Payment details are handled through secure payment providers and Shopify checkout.
How information is used
Customer information is used for order fulfillment, delivery updates, returns support, account assistance, fraud prevention, legal compliance, analytics, and customer service communication.
Customer choices
Customers may contact us to request help with order information, account information, marketing preferences, or privacy questions.
How to contact us
Email: support@bathandbodyworksy.com
Telephone: (786) 309-7252
Business address: 1909 1 Ave, Cold Lake, Alberta, T9M 1E4, Canada
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM.